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Questions about our systems, need installation support, or want to explore commercial partnerships? We'd love to hear from you.
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Whether you're a homeowner seeking cleaner water or a business exploring commercial solutions, we're here to guide you through every step — from choosing the right system to installation and beyond.
We typically respond within 24 hours. For urgent inquiries, please call us directly.
Frequently Asked
Answers to the questions we hear most often about our systems, installation, and the science of water restoration.
How long do the filters last?
Our filters typically last 12 months with regular household use. We recommend replacing them annually for optimal performance. Commercial systems may have different maintenance schedules based on water volume and quality.
Do I need a plumber for installation?
The under-sink wellness system can be installed in about 15 minutes without a plumber — it comes with everything you need. The whole house system requires professional installation to ensure proper integration with your home's water supply.
What contaminants do your systems remove?
Our systems remove a comprehensive range of contaminants to non-detectable levels, including PFAS, PFOAs, pharmaceuticals, heavy metals, chlorine, fluoride, microplastics, bacteria, and viruses. Beyond removal, we restructure water into H3O2 and restore its natural negative charge.
What is H3O2 structured water?
H3O2 is the fourth phase of water — beyond ice, liquid, and vapor. It's a hexagonal, crystalline structure that carries a negative charge and is the same form of water found inside every living cell. Our systems restore water to this natural, bioavailable state.
What is your warranty policy?
All OMGEN WATER systems come with a comprehensive warranty. Coverage varies by product — contact us for detailed warranty information specific to your system. We stand behind everything we build.
What are "life-balancing frequencies"?
Water is a medium for information — it absorbs, stores, and transmits frequencies. After purification and restructuring, we encode fresh patterns of vitality and health into the water matrix, addressing not only chemistry but the informational layer of water. This is the final step in true restoration.